Website Disclaimer
What this website is, and what it is not.
Effective date: 6 October 2026 · Last updated: 6 October 2026
The information contained on the OSYWIN Healthcare Services Limited ("Osywin") website is provided for general informational and educational purposes.
1. Not medical advice
Information contained on this website is not intended to constitute medical, psychiatric, psychological, behavioral health, legal, or other professional advice. Website content should not be used as a substitute for professional evaluation, diagnosis, treatment, or individualized clinical recommendations.
2. No emergency services
This website is not an emergency service. Website forms, email, appointment requests, and other electronic communications may not be reviewed immediately.
If you are experiencing an emergency, call 911 or go to the nearest emergency department. For mental health or suicide crisis support, call or text 988.
3. No patient-clinician relationship
Use of this website does not create a patient-clinician, counselor-client, therapist-client, or other professional relationship between Osywin and the website visitor. A clinical relationship is established only through Osywin's established intake, assessment, consent, admission, and treatment procedures.
4. Informational content
Osywin attempts to provide accurate and current information. However, healthcare information, programs, services, hours, staff information, insurance participation, fees, and other information may change. Osywin does not warrant that every item of information on the website is complete, current, or error-free.
5. No guarantee of results
Mental health and SUD treatment outcomes vary by individual. Osywin does not guarantee any particular treatment, recovery, behavioral, or clinical outcome based upon information provided on the website.
6. Medication information
Information concerning medications appearing on the website is provided for general educational purposes. Individuals should not start, stop, change, or otherwise modify medication based solely upon information appearing on this website. Medication decisions should be made in consultation with an appropriately qualified healthcare professional.
7. Substance use disorder information
Educational information concerning substance use, recovery, treatment, or addiction is not a substitute for an individualized clinical assessment. The presence of information about a particular substance, treatment approach, or recovery resource does not constitute a recommendation that the service is appropriate for a particular individual.
8. Telehealth
Telehealth services may be subject to clinical, technical, geographic, licensing, consent, and other requirements. Not every individual or condition is appropriate for telehealth. Osywin's clinical staff determine whether telehealth is appropriate based upon applicable requirements and clinical judgment.
9. Third-party information and links
The website may contain links to third-party websites or resources. Osywin does not control third-party websites and does not guarantee the accuracy, reliability, security, availability, or privacy practices of third-party content. A link does not necessarily constitute an endorsement.
10. Testimonials
Any testimonials appearing on the website are provided for informational purposes only. Individual experiences do not necessarily represent the experience of every patient. Osywin does not guarantee that another individual will achieve the same outcome. Osywin will maintain appropriate authorization and confidentiality protections for patient testimonials where required.
11. Insurance information
References to insurance plans, insurance participation, benefits, coverage, or reimbursement are informational only. Verification of insurance eligibility or benefits does not guarantee payment. Actual coverage and payment depend upon the applicable insurance plan, benefit requirements, authorization requirements, and other applicable factors.
12. Privacy
Information submitted through the website may be subject to Osywin's Website Privacy Policy. Information constituting PHI or a Part 2 SUD record is subject to applicable federal and state privacy requirements and Osywin's applicable patient privacy notices.
13. Security
Osywin uses reasonable safeguards to protect information and website systems. However, no internet transmission or electronic system can be guaranteed to be completely secure. Users should exercise caution when transmitting sensitive information over the internet.
14. Website availability
Osywin does not guarantee uninterrupted website availability. The website may occasionally be unavailable because of maintenance, upgrades, security measures, technical problems, internet disruptions, third-party service interruptions, or other circumstances outside Osywin's reasonable control.
15. Professional resources
Information regarding external resources, organizations, providers, crisis services, or community programs is provided as a convenience. Osywin does not necessarily endorse or guarantee the services of an external organization merely because it is referenced or linked on the website.
16. No legal advice
Nothing on the website constitutes legal advice. Individuals with legal questions concerning healthcare, mental health, SUD treatment, confidentiality, employment, insurance, or other legal matters should consult an appropriately qualified attorney.
17. Changes to this disclaimer
Osywin may revise this Disclaimer periodically. The current version will be posted on the website with the applicable effective and last-updated dates.
18. Contact information
Questions regarding this Disclaimer may be directed to:
OSYWIN Healthcare Services Limited
113 Gloucester Blvd, Middletown, DE 19709
Telephone: 302-696-6238
Email: osywinhc@gmail.com